
Informing patients along their entire healthcare journey and beyond
Personalised patient touchpoints
Clinician curated and personalised for every patient
Time relevant
The right touchpoint at the right time
Real-time reporting
Detect milestone deviations as they happen
What is the need?


Kazaure et al. JAMA Surgery 2012; Gordon et al. Patient Safety in Surgery 2015;

TouchPoints.health is a first in class, secure, cloud-based, omnichannel medical practice management platform. Designed specifically for Consultants and clinics.
TouchPoints.health uniquely places real time outcome reporting for clinicians at its core.
This is combined with personalised time-relevant patient touchpoints that drive engagement and satisfaction.
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The new way to manage your private medical practice.

A unique fully customisable platform
Designed from the ground up by clinicians and world experts in health outcome.
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Record the patient outcome you need, when you need them.
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Not just another medical records system. TouchPoints.health is the next generation of healthcare analytics and communication.
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A new generation of practice management software and electronic medical records.
Cloud based Analytics
Real-time meaningful clinical analytics using advanced machine-learning.
Data Science Acceleration
Capture meaningful process and outcome metrics.
Versatility in Application
Complete end-end solution with custom integrations.
Omnichannel Patient Communication
Automated reactive and measurable communication platform.

First in class
Omnichannel secure healthcare communication and outcome platform

Unprecedented Actionable Clinical Insights.
What is a touchpoint?
A touchpoint is every time and any manner a patient interacts with your healthcare organization. Be it- person-to-person, via your website, an app, SMS, questionnaire or any other form of communication.
These types of engagements can occur at any time throughout a patients journey.
Every interaction a patient has with a healthcare service, is an opportunity to strengthen the relationship, record outcome, prevent complications, reduce unnecessary admissions and drive greater clinical engagement.
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TouchPoints.health brings these interactions into one platform with real-time analytics to maximize your insights and patients care.​

Why communication matters
£1B
Annual cost of poor communication in NHS
22%
Patients dissatisfied with communication
50k
Consultations performed in a clinicians lifetime
£1.4B
Malpractice costs due to poor communication
38%
Patients discharged with poor instructions
Designed for
Solo private doctors
Clinics
Post-market surveillence
Patients
Maximise data capture post discharge or intervention


How optimising touchpoints improves outcome
TouchPoints.health allows you to engage with patients in a way previously unimaginable.
Interact with patients at time points set by you. Engage with them at every important milestone after discharge.
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Personalise clinically relevant touchpoints for every patient.
Reduce complication rates using proactive multi-modal engagement.
Capture data in real-time curated by your clinicians for your clinicians.