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Features
The benefits and features of TouchPoints.health include-

Unique Design
Our unique design streamlines your workflow as a doctor or PA. Our unique intuitive design and features significantly reduce your administrative time.

Reporting
Download meaningful reports with 1-click for audit or accounting, saving you time and effort.

Medical transcription
Experience the precision of our real-time multi-speciality British medical transcription technology. Your clinic letters are transcribed accurately, first time, every time.

White-glove on-boarding
We set-up your letter templates and everything you need to get started with minimal hassle.

Invoicing
Discover the ease of directly invoicing through Healthcode, plus effortlessly collect self-pay and excess payments. Simplify your billing processes.

Specifically for Consultants
Designed by doctors for doctors. Our insight means a platform that seamlessly integrates into your workflow.

Plus
timelines
Informing patients along their entire healthcare journey and beyond
Personalised patient touchpoints
Clinician curated and personalised for every patient
Time relevant
The right touchpoint at the right time
Real-time reporting
Detect milestone deviations as they happen
What is the need?


Kazaure et al. JAMA Surgery 2012; Gordon et al. Patient Safety in Surgery 2015;


TouchPoints.health is a first in class, secure, cloud-based, omnichannel medical practice management platform. Designed specifically for Consultants and clinics.
TouchPoints.health uniquely places real time outcome reporting for clinicians at its core.
This is combined with personalised time-relevant patient touchpoints that drive engagement and satisfaction.
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The new way to manage your private medical practice.

A unique fully customisable platform
Designed from the ground up by clinicians and world experts in health outcome.
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Record the patient outcome you need, when you need them.
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Not just another medical records system. TouchPoints.health is the next generation of healthcare analytics and communication.
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A new generation of practice management software and electronic medical records.
Cloud based Analytics
Real-time meaningful clinical analytics using advanced machine-learning.
Data Science Acceleration
Capture meaningful process and outcome metrics.
Versatility in Application
Complete end-end solution with custom integrations.
Omnichannel Patient Communication
Automated reactive and measurable communication platform.

First in class
Omnichannel secure healthcare communication and outcome platform

Unprecedented Actionable Clinical Insights.
What is a touchpoint?
A touchpoint is every time and any manner a patient interacts with your healthcare organization. Be it- person-to-person, via your website, an app, SMS, questionnaire or any other form of communication.
These types of engagements can occur at any time throughout a patients journey.
Every interaction a patient has with a healthcare service, is an opportunity to strengthen the relationship, record outcome, prevent complications, reduce unnecessary admissions and drive greater clinical engagement.
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TouchPoints.health brings these interactions into one platform with real-time analytics to maximize your insights and patients care.​

Why communication matters
£1B
Annual cost of poor communication in NHS
22%
Patients dissatisfied with communication
50k
Consultations performed in a clinicians lifetime
£1.4B
Malpractice costs due to poor communication
38%
Patients discharged with poor instructions
Designed for
Solo private doctors
Clinics
Virtual Clinics
Patients
Maximise data capture post discharge or intervention


How optimising touchpoints improves outcome
TouchPoints.health allows you to engage with patients in a way previously unimaginable.
Interact with patients at time points set by you. Engage with them at every important milestone after discharge.
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Personalise clinically relevant touchpoints for every patient.
Reduce complication rates using proactive multi-modal engagement.
Capture data in real-time curated by your clinicians for your clinicians.